PROFESSIONAL

NAME :

(Dr.) LIM XIN JEAN

POST :

SENIOR LECTURER

ENTITY :

EDUCATION

DOCTOR OF PHILOSOPHY
UNIVERSITI PUTRA MALAYSIA, BINTULU, SARAWAK
Graduated : 2020

MASTER OF SCIENCE
UNIVERSITI PUTRA MALAYSIA, BINTULU, SARAWAK
Graduated : 2018

IJAZAH BACHELOR PENTADBIRAN PERNIAGAAN
UNIVERSITI PUTRA MALAYSIA, SERDANG, SELANGOR
Graduated : 2016

JOURNAL PUBLICATION

1. A preliminary study on the relationship between cultural identification, racial discrimination, and well-being of Chinese Malaysians Young adults
Journal type: Citation-Indexed Journal - Social Science Citation Index (JCR)

2. Enhancing academic performance of business students using generative AI: An interactive-constructive-active-passive (ICAP) self-determination perspective
Journal type: Citation-Indexed Journal - ERA

3. ENHANCING CUSTOMER RETENTION: THE ROLE OF CUSTOMER SATISFACTION AND DELIGHT IN THE AUTHORIZED AUTOMOTIVE AFTER-SALES SERVICE SECTOR
Journal type: Citation-Indexed - Scopus

4. Evolution and trends in retailing: insights from International Journal of Retail & Distribution Management
Journal type: Citation-Indexed Journal - Social Science Citation Index (JCR)

PUBLICATION

2025

Unlocking the potential: Exploring career management's impact on citizenship behavior among civil servants

2025

Unlocking the enigma of social commerce discontinuation: exploring the approach and avoidance drivers

2024

ENHANCING CUSTOMER RETENTION: THE ROLE OF CUSTOMER SATISFACTION AND DELIGHT IN THE AUTHORIZED AUTOMOTIVE AFTER-SALES SERVICE SECTOR

2024

Evolution and trends in retailing: insights from International Journal of Retail & Distribution Management

2024

Enhancing academic performance of business students using generative AI: An interactive-constructive-active-passive (ICAP) self-determination perspective

2024

Understanding consumers� continuous-use intention of crowdsourcing logistics services: Empirical evidence from China

2024

A preliminary study on the relationship between cultural identification, racial discrimination, and well-being of Chinese Malaysians Young adults

DISCLAIMER: All contents are my personal view & experience. UPM will not be held responsible or liable for any issue including misfortune, accidents, injury, death, damage, lost, delay or inconvenience.

All rights reserved. Any materials cannot be reproduced or stored in any form without the written consent of the publisher. If there are contents that inappropriate, infringe any copyright or against any Malaysia law or regulation, please report it here.

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