MAKLUMAT PERIBADI NAMA : Elistina Binti Abu Bakar JAWATAN HAKIKI : UNIT : Pusat Kecemerlangan Kajian Penggunaan Lestari PTJ : Fakulti Ekologi Manusia

LATARBELAKANG PENDIDIKAN
Ph.D (law) Universiti Islam Antarabangsa	2010
Master of Laws, Universiti Kebangsaan Malaysia	2001
LL.B (Shariah) Universiti Islam Antarabangsa Malaysia	1999
LL.B, Universiti Islam Antarabangsa Malaysia	1998
PENGALAMAN KERJA
Pensyarah kanan, Fakulti Ekologi Manusia, University Putra Malaysia	2010
Tutor, Fakulti Ekologi Manusia, University Putra Malaysia	2004
Pensyarah matrikulasi, Law Department, Matriculation Centre, International Islamic University Malaysia	2000
PROJEK
Review of the Consumer protection Act 1999	2007
PEMBENTANGAN KERTAS KERJA
Elistina A.B. & Naemah, A. "Burden of proofs under the Law of Negligence and the Consumer protection Act 1999 in the Supply of Services." International Conference on Consumer Law 2011.	2011
Elistina A.B.& Naemah,A, "The adequacy of remedies in consumer transactions: Special study in the motor vehicle repair and service industry in Malaysia. 15th National MACFEA Seminar.	2011
Elistina, A.B, & Norhasmah,S. "Pengetahuan dan sikap mahasiswa terhadap pelabelan makanan" Seminar Kebangsaan MACFEA ke 14.	2010
Elistina A.B., Husniyah, A.R, Afida Mastura, Bukryman, S. "consumers' Legal literacy in consumer credit transactions." Malaysia-Indonesia international Conference on Economics, management and Accounting.	2010
Elistina A.B., Naemah. "Consumer protection under Islamic law in the service industry." 4th International Conference on Harmonization of Civil law and Shariah.	2009
Elistina A.B., Naemah.A. "Law of Contract as a means of consumer protection." 7th International ACFEA Conference.	2007
Elistina A.B., Aznan.Z.S. "Digital Signature: A Protection For Consumers". 7th International ACFEA Conference	2007
Elistina A.B, "Legal Provisions for a Productive Old Age", National Conference on Ageing and National Development Conference	2006
Elistina A.B, "Perlindungan Pengguna Dalam Perkhidmatan Pembaikan di Malaysia" 10 th National MACFEA Conference.	2005
Elistina A.B., Zuroni, M.J, Jariah,M, "Knowledge, Attitude and Perceptions of University Students towards Educational Loans", 6th International ACFEA Conference	2005
BIDANG PENGKHUSUSAN
Undang-undang pengguna
Perlindungan Pengguna
Kualiti perkhidmatan
PROJEK PENYELIDIKAN
A legal study on unsafe services in the motor vehicle repair and service industry	2011
Adequacy of the Law and Consumers’ Legal Literacy in Consumer Credit (Co-researcher)	2010
A legal study on consumer protection in the service industry with special reference to the motor vehicle repair and service industry	2010
Developing a multi-disciplinary model of personal financial risk management.	2010
Sustainable housing towards consumer well-being (Co-researcher)	2010
Pengetahuan, Sikap dan Tingkah laku Mahasiswa terhadap Perlabelan Makanan. (Co-researcher)	2010
Financial Management among credit counseling participants (Co-researcher)	2010
Sikap, Amalan dan Persepsi Pengguna ke atas Perbelanjaan di Musim Perayaan (Co-researcher)	2005
PENERBITAN
Elistina, A.B. & Naemah, A. consumer protection in the service industry under the Consumer Protection Act 1999. Malaysian Consumer law Journal, 1(1).	2011
Elistina, A.B. & Naemah,A. Consumers' perceptions on the service quality in the motor vehicle repair and service industry in Malaysia. Pertanika J.Soc.Sci. & Hum. Vol 19(2), 409-422.	2011
Elistina, A.B & Naemah, A. Consumer protection in the supply of services: A comparative study between the Consumer protection Act 1999 and Islamic law. IIUM Law Journal, 18, 143-162.	2010
Elistina, A.B. & Naemah, A. Pengetahuan berhubung hak-hak pengguna semasa berurusan dengan bengkel kenderaan. Jurnal Pengguna Malaysia. 14, 1-9.	2010
Naemah, A & Elistina, A.B. Alternative for consumers: An appraisal of the effectiveness of the consumer claim. In Mediation in Malaysia: The law and practice.	2010
Elistina, A.B, Jariah,M and Zuroni, M.J, Knowledge, Attitude and Perceptions of University Students towards Educational Loans, Journal of Economics and Academic issues, 27(4), 692-701.	2006
Elistina, A.B & Nazura A.M., Pengetahuan dan Sikap Pengguna Terhadap Amalan Cetak Rompak Perisian Komputer di Malaysia, Jurnal Pengguna Malaysia, 6, 32-42.	2005

PENERBITAN (KMPORTAL)
Modul Program PJJ UPM Kursus FEM4225 Undang-undang Buruh dan Perlindungan Pekerja	2013
Consumer ethical behaviour, consumer knowledge and moral ideology among Ministry of Domestic Trade, Co-operatives and Consumerism employees	2013
VALUES TOWARDS ORGANIZATIONAL GOAL AND PERCEPTION TOWARDS THE IMPORTANCES OF ETHICS AND SOSIAL RESPONSIBILITY AMONG WORKERS IN THE MOTOR VEHICLE REPAIR INDUSTRY	2013
Demographic differences in complaint behaviour among automobile repair and service consumers in Shah Alam	2013
Kepekaan terhadap isu etika dan intensiti moral dalam kalangan pekerja bengkel di Lembah Klang	2013
Review of consumer disaster awareness and preparedness	2013
Preference on sustainable housing towards consumers' well-being	2013
Knowledge, attitude and practices of consumers in e-commerce transaction	2013
Undang-undang pengguna dalam konteks halalan thoiyyiban di Malaysia	2013
Realiti Tingkahlaku Pengguna mahasiswa Terhadap Pemakanan dan Pelabelan Makanan	2013
Safety of services under the Consumer Protection Act 1999	2013
Malaysia Negara Maju: Realiti & Cabaran Pengguna	2013
Bab 1: Pengenalan	2013
Bab 10: Rumusan Dan Cadangan	2013
Logo halal di bawah undang-undang pengguna di Malaysia	2013
Malaysia negara maju Realiti dan cabaran pengguna	2013
Financial Well-being among Public Sector Employees in Malaysia	2012
Ideologi Moral Pekerja bengkel di dalam industri pembaikan kenderaan bermotor di Lembah Klang	2012
Consumers' knowledge and attitudes towards sustainable housing in Malaysia	2012
Amalan Pengurusan Risiko Kredit dan Kepuasan Pengurusan Risiko dalam Kalangan Pekerja Sektor Awam	2012
Legal literacy on hire purchase transactions, personal loans and credit cards among public servants in Malaysia	2012
Pengetahuan, Sikap dan Amalan Penggunaan Lestari dalam Kalangan Pengguna Ke Arah Kesejahteraan Kewangan Pengguna	2012
Persepsi Pekerja Bengkel terhadap Kepentingan Etika dan Tanggungjawab Sosial di dalam Industri Pembaikan Kenderaan Bermotor	2012
Preference on Sustainable Housing towards Consumers¿ Well-Being	2012
User Generated Content and the Muslim Consumer in Cyberspace	2012
Kesihatan dan keselamatan Pekerjaan	2012
Concept and challenges to community based disaster management	2012
The choice of sustainable housing towards sustainable development: a case study in Malaysia	2012
Sustainable Housing Practices towards Consumers' Well being	2012
Jurnal Pengguna Malaysia	2012
The adequacy of remedies in consumer transactions : special study in the motor vehicle repair and service industry in Malaysia	2012
Burden of proofs under the law of negligence and the Consumer protection Act 1999 in the supply of services	2012
Debt Load, Financial Practices, and Locus Control Effects' on Workers' Financial Well-Being	2012
Redress Mechanism For Consumers in the Motor Vehicle Repair and Service Industry	2011
The perception about green home purchasing towards sustainable development among malaysian consumer	2011
The perception about Green Home Purchasing towards Sustainable Development among Malaysian Cobsumer	2011
The choice of sustainable housing towards sustainable development. A case study in Malaysia	2011
The Adequacy of Remedies in Consumer Transactions: Special Study in the Motor vehicle Repair and Service Industry in Malaysia	2011
CONSUMERS¿ LEGAL LITERACY IN CONSUMERS CREDIT TRANSACTIONS	2011
Remedies for breach of implied guarantees in a contract of supply of services under the Malaysian Consumer Protection Act 1999	2011
Perbandingan Tahap Toleransi Risiko Kewangan antara pekerja Lelaki dan Perempuan dalam Pengurusan Kewangan	2011
Consumers' Legal literacy in Consumers credit Transactions	2011
FINANCIAL RISK TOLERANCE IN PERSONAL FINANCIAL MANAGEMENT AMONG WORKING PEOPLE	2011
Kesedaran dan tahap literasi undang-undang dalam kalangan pekerja bengkel di Sekitar Lembah Kelang	2011
Burden of Prrofs under the Law of negligence and the Consumer Protection Act 1999 in the Supply of Services	2011
Consumer protection under Islamic law in the service industry	2011
Toleransi Risiko Kewangan dalam Pengurusan Kewangan Pekerja Sektor Awam	2011
Consumer Protection in the service Industry under the Consumer Protection Act 1999	2011
Null	2011
Financial risk tolerance in financial management among working people	2011
Consumers' Perceptions on the Service Quality in the Motor vehicle Repair and Service Industry: An Exploratory Study in Klang Valley, Malaysia	2011
ADR for consumers: An Appraisal of the Tribunal For Consumer Claims Malaysia	2010
Consumers' Legal Literacy in Consumers Credit Transactions	2010
PENGETAHUAN BERHUBUNG HAK-HAK PENGGUNA SEMASA BERURUSAN DENGAN BENGKEL KENDERAAN	2010
Penggunaan Pelabelan Makanan dalam Kalangan Mahasiswa	2010
Literasi Pengguna Dalam Perjanjian Pinjaman Perumahan	2010
Pengetahuan dan Sikap Mahasiswa Terhadap Pelabelan Makanan	2010
Consumer Protection in the Supply of Services: A Comparative Study Between the Consumer Protection Act 1999 and Islamic Law	2010
Sikap dan Amalan Perbelanjaan Pengguna dalam Musim Perayaan	2010
Knowledge, Attitude and Perceptions of the University Students Towards Educational Loans in Malaysia	2006